Privacy Policy

At Convert Generation, we value the trust you place in us when you choose our IT services. Whether you work with us for SEO, web development, graphic design, mobile app development, digital marketing, or eCommerce solutions, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains in detail how we collect, store, use, and protect your data when you visit our website or use our services.

Information We Collect

When you interact with Convert Generation, we may collect certain personal and technical information to provide you with the best possible service. This includes details you provide directly to us — such as your name, email address, phone number, and business information — when you contact us, request a quote, or sign up for our services.

We also collect certain technical data automatically when you browse our website, such as your IP address, browser type, device information, and pages you visit. This helps us understand user behavior and improve our website’s performance. Additionally, we use cookies and tracking technologies to personalize your browsing experience and provide tailored service recommendations.

How We Use Your Information

The information we collect allows us to deliver a smooth, personalized, and secure experience for you. We use your data to process service requests, send invoices, respond to your inquiries, and keep you informed about updates to our services.

For example, if you hire us for SEO, your contact details help us coordinate strategy updates with you. If you opt for web development or app design, we use your business information to create customized solutions for your needs. We may also send you marketing emails about special offers, new services, or industry tips — but only if you have given us permission to do so.

Our team uses analytics data to understand which parts of our website are most useful to visitors, so we can continually improve your online experience.

Sharing Your Information

Your privacy matters to us, and we never sell your personal details to any third party. However, in some cases, we may share your information with trusted partners who help us deliver our services. These can include payment processors, hosting providers, or analytics services. These third parties are bound by strict confidentiality agreements to protect your data.

In rare cases, we may be required to share your information to comply with legal obligations, respond to lawful requests from authorities, or protect our business from fraud or security threats.

Data Security

Protecting your information is central to our business ethics. We employ multiple layers of security, including encryption, secure servers, and restricted data access. Only authorized personnel can access sensitive information, and they are trained to handle it responsibly.

While we take every reasonable step to protect your data, please understand that no method of online transmission is 100% secure. However, we continuously monitor our systems for vulnerabilities and take immediate action if we detect any risks.

Your Rights

We respect your rights over your personal information. You can contact us at any time to:

• Request access to the information we hold about you.
  
• Update or correct your personal details.
  
• Ask us to delete your data (unless we are legally required to keep it).
  
• Withdraw your consent for marketing communications.
  

If you believe your privacy rights have been violated, you also have the right to file a complaint with the relevant data protection authority.

Cookies and Tracking

Our website uses cookies to remember your preferences, analyze site traffic, and improve your overall browsing experience. These small files are stored on your device and help us deliver content that is relevant to you.

You can choose to disable cookies in your browser settings, but please note that some features of our site may not function correctly without them.

Third-Party Links

The Convert Generation website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content on these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with an updated effective date, so you always know what information we collect and how we use it.