Terms and Conditions

Welcome to Convert Generation. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related content we provide. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our website or hiring our services.

If you do not agree with any part of these Terms, you must stop using our website and services immediately.

1. Our Services

Convert Generation is an IT solutions provider offering a range of professional services, including but not limited to:

• Search Engine Optimization (SEO)
  
• Web Development & Design
  
• Graphic Design
  
• Mobile App Development
  
• Digital Marketing
  
• E-Commerce Solutions
  

We strive to deliver high-quality results based on the scope of work agreed upon with each client. The details of the services, timelines, and costs will be outlined in a separate written agreement or invoice for each project.

2. Eligibility

By using our website or engaging our services, you confirm that you are legally authorized to represent yourself or your organization and to enter into binding agreements. You also agree that you have the necessary authority to provide project requirements, approve deliverables, and make payments as outlined in our agreements.

3. Client Responsibilities

To ensure smooth project delivery, clients are required to:

• Provide accurate and complete information regarding their project requirements.
  
• Supply necessary materials (e.g., text, images, login credentials) in a timely manner.
  
• Respond promptly to communications regarding the project.
  
• Make payments on time as per the agreed terms.
  

Failure to provide the required information or delays in communication may result in project delays.

4. Pricing and Payment Terms

Our pricing is determined based on the specific requirements of each project. All payments must be made in the currency and method agreed upon.

• A deposit may be required before work begins.
  
• Remaining balances must be paid before project completion or as per agreed milestones.
  
• Late payments may incur additional charges or result in suspension of services.
  

5. Intellectual Property

Unless otherwise agreed, all intellectual property rights for the completed project will be transferred to the client upon full payment.
However:

• We retain the right to display completed work in our portfolio for marketing purposes (unless the client requests otherwise in writing).
  
• Any software, plugins, or third-party tools used in the project remain the property of their respective owners.
  

6. Limitation of Liability

While we take great care to deliver high-quality work, Convert Generation will not be held responsible for:

• Any indirect, incidental, or consequential damages arising from the use of our services.
  
• Loss of data or business due to technical issues beyond our control.
  
• Errors or downtime caused by third-party hosting providers, software, or internet issues.
  

7. Revisions and Modifications

We provide a specific number of revisions based on the service package you select, ensuring your project meets the agreed requirements. All revision requests must be within the original project scope. Changes or new requests that go beyond the agreed scope will be treated as additional work and may incur extra charges. Our aim is to deliver results that match your vision while maintaining fairness in project timelines and costs.

8. Termination of Services

We reserve the right to suspend or terminate services if:

• The client breaches these Terms.
  
• Payments are not made on time.
  
• The project involves unlawful or unethical activities.
  

Clients may also terminate the contract by providing written notice, but cancellation fees may apply depending on the stage of the project.

9. Third-Party Links and Services
Our website may include links to external websites or integrate third-party tools to enhance your experience. These third-party sites operate independently, and we have no control over their content, security measures, or privacy practices. Any interaction with these external platforms is at your own risk. We recommend reviewing their terms and privacy policies before using their services.

10. Changes to These Terms

Convert Generation may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes are posted means you accept the updated Terms.